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A flat rate shipping charge of £2.00 for orders under £25.00. Free delivery for orders in excess of £25.00.
If you are not completely satisfied with any of our products, you can return them to us for a refund within 14 days of receipt. Please email us, including your order number, and send the goods back with your original packing slip. All goods and packaging must be in resalable condition. We will be able to refund you for the value of any goods returned to us.
Please note that we can only offer refunds for CD-ROMs if they are returned to us unopened and unused.
If you have received damaged goods or the incorrect items in your order, we will either offer you a full refund or a replacement. We will also refund any postage costs you incur, if the error was ours. Damaged or faulty items must be reported within 7 days of receipt.
Please also note that if your order qualified for free postage and packaging, and you decide to return some items that would bring your order below the free postage line, we will refund your goods minus our standard postage charge. In addition, if your order included a multibuy discount that you would no longer qualify for after returning items, the discount you received will be taken off your refund amount.
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